Auto Dispatch & Matching
Automatically assigns a task to the most appropriate courier using advanced algorithms.
Routing & Optimization
Elastic infrastructure
Unique architecture that make PickPack platform fully distributed and support high-scale computing.
Timeline view
Predicts the future and puts out fires before they start by using timeline.
Tracking & Monitor
Accurate ETA, real-time tracking of the drivers and deliveries/tasks, alerts and enhanced dispatcher/driver communication.
Analytics & Bigdata
Measure your success with analytical tools and reports in real-time and on a daily basis.
Integration
Easy Integration with CRM, POS, and e-commerce platforms (like WooCommerce and Shopify) using reach RESTful API or Zapier plugin
Proof of delivery
Configurable POD with signature, image, notes, receiver name, and Location sign in for delivery, delivery failed, pickup and pickup failed
How it works
Pickpack provides Powerful real-time optimization algorithm for delivery routes which increase the efficiency of your orders and ensure orders and drivers are matched accurately. Our algorithm takes into account deliveries with pickups and drops for local delivery services, one pickup and multiple drops for logistic companies and retailers, time windows, vehicle capacities, on demand deliveries, priority stops, traffic, driver speeds, driver shift times, driver breaks, driver service time and more.
“So simple, So smart”
Route Optimization
Real-time optimization of driver tasks and routes to save business time, fuel and vehicle costs
Detail task information
Full info for the driver. Orders and navigation details always at hand.
ETA, Distance and Status update
The driver’s ETA is constantly monitored and status is provided to both the dispatcher and customer.
Offline work support
Work even when there is no internet or poor internet reception.
Communication
Easy communications with the dispatcher and customers.
Proof of delivery
Capture a photo, scan a barcode, notes and have the customer sign on your driver app to prove delivery.
Navigation
On-click help to aid in navigating to the collection/delivery points.
Pickup packages by scanning a barcode
Save time in the pickup process by scanning a barcode
“Increase Customer Loyalty”
Order tracking
Real-time tracking of both order and driver. Short and accurate time windows.
Real time eta and distance
Courier tracking on map and arrival times constantly shown.
Courier details
Full details for your courier and enhanced Communication with courier.
Automatic status updates
Custom SMS/email messaging when delivery has started, when it should be expected, and when it’s arriving.
Fully Customized
Create a branded delivery ‘Experiences for Your Customers’.
Proof of delivery
Capture a photo, delivery notes and have the customer sign on your driver app to prove delivery
Plan Route
Pickpack provides a powerful real-time route optimization algorithm based on AI for deliveries which increase the efficiency of your deliveries and ensures optimal driver and vehicle for every delivery.
Our route optimization features help manage in one platform multiple delivery needs such as same/next day, on-demand, last mile, first mile, distribution, and returns.
The route optimization algorithm takes into account:
- Deliveries with pickups and drops for local delivery services.
- one pickup and multiple drops for logistic companies and retailers.
- Dynamic routing – Real-time adjustments and rerouting.
- Consider time windows, capacity, traffic, teams, driver speeds, driver start/end location, driver shift times, driver breaks, service time, and many more.
- High scale of deliveries in one optimization.
- Plan routes in simulation mode or real-time mode
Plan Route
Pickpack provides a powerful real-time route optimization algorithm based on AI for deliveries which increase the efficiency of your deliveries and ensures optimal driver and vehicle for every delivery.
Our route optimization features help manage in one platform multiple delivery needs such as same/next day, on-demand, last mile, first mile, distribution, and returns.
The route optimization algorithm takes into account:
- Deliveries with pickups and drops for local delivery services.
- one pickup and multiple drops for logistic companies and retailers.
- Dynamic routing – Real-time adjustments and rerouting.
- Consider time windows, capacity, traffic, teams, driver speeds, driver start/end location, driver shift times, driver breaks, service time, and many more.
- High scale of deliveries in one optimization.
- Plan routes in simulation mode or real-time mode
Real-Time Tracking
Pickpack platform enables you full visibility to control and monitor your entire delivery/logistics operation in real-time.
- Real-time updated timeline and map for driver location and performance.
- predictive ETA to assure on-time performance.
- advanced real-time dashboard to enable you to track lateness, delivery fails, Not picked up orders, delivered orders, and the drivers’ performance
- Proof-of-Delivery with location and time stamp (Signature, photo, ID, and barcode scanning)
Proof of delivery (POD) and transparency
- Signature
- Take image
- Notes and Receiver name
- Configurable POD
- Real time log events
- Location sign in for delivery, delivery failed, pickup and pickup failed
Communication and Alerts for Customers
Delight your customers by providing them the transparency and visibility they want.
Keep your customers updated throughout the order delivery lifecycle by sending them real-time SMS alerts across each point of the delivery lifecycle.
Customize your SMS alerts and set relevant geo-fences and rules to trigger your alerts in a way that best suits your operations:
• Order assigned to the driver
• Order picked up
• Order on the way to deliver
• X minutes before the driver arrives at the delivery address
• Order delivered
• Order going too late
